For IT: keep reservations support alerted to inquiries

IT teams watch reservation inquiries get buried in shared inboxes, causing missed guest replies. Email alerts surface inquiry details to reservations support so agents can prioritize follow-up.

Overview

Missed reservation inquiries cost bookings and frustrate guests. An IT-managed email alert workflow ensures every inquiry lands in the reservations support inbox so agents prioritize follow-up, reducing missed replies and preventing lost bookings.

Notable Features

Send email alerts to reservations
Include full inquiry details in email
Create prioritized follow-up tasks for agents