For IT: keep job confirmations current for dispatch teams
For IT: keep job confirmations current for dispatch teams
IT admins let confirmations go stale, causing dispatch errors. Scheduled polls update job custom fields so dispatch sees current confirmations and starts work promptly.
Overview
Manual polling leaves dispatch working from stale confirmations, increasing missed appointments and rework. Scheduled polling writes confirmation details into job custom fields so dispatch always sees current appointment status and can act immediately. IT teams report faster response times and fewer missed follow-ups.
Notable Features
- Poll confirmations report on schedule
- Write confirmation details to job fields
- Notify dispatch when confirmations arrive