For hospitality front desk: keep customer records current

Front desk staff at hospitality venues miss bookings when webhooks fail, causing missed guest outreach. It logs customers to a master sheet so operations staff can access contact and birthday info.

Overview

Missing booking contacts create follow-up gaps and noisy reporting for hospitality operations. This workflow writes every new booking to a single master sheet and notifies operations staff, turning manual lookups into reliable customer records. Expect faster guest outreach, fewer missing birthday records, and cleaner operational reporting.

Notable Features

Create master customer rows automatically
Update existing records by email
Notify operations of missing details