For front-desk: deliver door codes and arrival instructions
For front-desk: deliver door codes and arrival instructions
Front-desk staff miss check-in details, leaving guests without access and creating late calls. Deliver arrival instructions and door codes on check-in day so guests get access and front-desk avoids manual messaging.
Overview
Missed guest access harms reviews and triggers late support calls. Delivering reservation-specific arrival instructions and door codes on check-in day removes manual messaging and steadies guest handoffs. The outcome is fewer late calls and smoother front-desk operations.
Notable Features
- Send reservation-specific arrival instructions
- Deliver door access codes to guests
- Alert front-desk for manual follow-up