For engineers: keep serial records accurate for fulfillment

Engineers adding RAI items risk duplicate serials and mismatched inventory. It updates the master serial list and flags sources merged so ops and inventory use one accurate asset record.

Overview

Duplicate serials and mismatched inventory interrupt fulfillment and expose warranty risk. This workflow creates or updates master serials and marks sources merged, delivering a single source of truth so operations and inventory see zero duplicate sends and cleaner asset records.

Notable Features

Create or update serial records
Mark source entries as merged
Notify operations and inventory teams