For engineering: notify ops on new subscriptions instantly

Engineers miss subscription context, causing delayed trial outreach and overlooked resubscriptions. Notifications post plan and trial status to ops and support so they act quickly and log next steps.

Overview

Missed subscription context delays trial outreach and leaves ops unaware of resubscriptions, risking activation and support gaps. This workflow surfaces plan and trial status to ops and support, triggering follow-up tasks or tickets so response times improve and missed signups are eliminated.

Notable Features

Post subscription events to channel
Flag trial and resubscription status
Create ops tickets for follow-up