For engineering CEOs: keep support conversations in analytics

Engineering leaders miss support conversations, causing recurring product issues to evade the roadmap. Logging each conversation into analytics surfaces trends so product and support prioritize fixes.

Overview

Missed support conversations hide recurring product problems and slow engineering prioritization. Stream every new conversation into your analytics platform so product and support surface trends, prioritize fixes, and eliminate manual aggregation and blind spots.

Notable Features

Capture every new customer conversation
Tag conversations with priority and source
Send events to your analytics platform