For e-learning product operations: keep account activity current nightly

Product ops and support leads see district accounts with stale activity, creating missed follow-ups and SLA risk. Nightly queries refresh last-activity fields so ops can prioritize outreach.

Overview

E-learning product ops risk delayed outreach when account activity goes stale, which can hurt learner engagement and support SLAs. This nightly refresh ensures every district account has a current last-activity summary so ops and support prioritize outreach with full context. Add logging and Slack alerts to give managers clear visibility and reduce manual lookups.

Notable Features

Run nightly territory account queries
Update account last-activity summaries
Flag and notify stale records