For dance studios: prevent missed student drop notifications

Support ops miss student drop records, causing billing mistakes and delayed parent notifications. This sends drop details to downstream systems so support can update records and notify families.

Overview

Missed class drops create billing gaps and frustrated families for support ops. This workflow routes every drop to downstream systems and creates follow-up tasks, so cancellations are handled reliably and response times drop dramatically.

Notable Features

Forward drop events to systems
Create support tasks for follow-up
Notify billing and families