For customer support ops: notify on lead parse failures

Support ops miss malformed leads when parsing fails, causing delayed outreach. Trigger instant error alerts to ops and engineers so reps can investigate and restore outreach within minutes.

Overview

Malformed lead payloads leave customer support ops chasing missing context and delaying outreach, risking SLA breaches and frustrated customers. This workflow routes parse errors straight to ops and engineers, creates triage tickets and alerts, and ensures issues are investigated quickly so no follow-ups slip through.

Notable Features

Notify ops and engineers instantly
Attach raw payload for debugging
Create triage tickets in tracker