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For construction ops: record survey scores in spreadsheet

For construction ops: record survey scores in spreadsheet

Construction operations directors lose survey feedback when entries go unlogged, causing missed follow-up. This calculates a consolidated satisfaction score and writes it to your ops sheet so managers prioritize follow-up and monitor quality.

For construction ops: record survey scores in spreadsheet

Overview

Unrecorded survey responses let installation issues slip through and delay service recovery. This workflow captures every submission, computes a single satisfaction score, and writes it into your operations sheet so service managers can prioritize follow-up and monitor quality — driving faster responses and zero missed feedback. Implementing it removes manual logging and turns raw surveys into actionable ops priorities.

Notable Features

  • Calculate consolidated satisfaction scores
  • Update operations spreadsheet automatically
  • Flag low scores for follow-up

For construction ops: record survey scores in spreadsheet