For community specialists: forward partner topics to the program hub

Community specialists miss partner-originated posts in public channels, leading to delayed triage. Ensuring partner topics land in the program hub so specialists triage them faster.

Overview

Community specialists lose partner signals when public posts go unnoticed, creating delayed coordination and poor partner experience. Routing partner-initiated posts into a private program hub ensures no partner topic is missed, enabling faster triage, clearer handoffs, and zero missed follow-ups.

Notable Features

Route partner-initiated posts privately
Tag messages needing community triage
Notify program hub with context