For Commercial Ops: Notify collections on failed eDDA pulls

Commercial ops managers miss failed eDDA pulls in noisy alerts, risking collections and compliance. Alerts include loan ID and reason so agents can triage before payments are missed.

Overview

Missed eDDA failures expose collections to payment gaps and compliance risk. This workflow guarantees every failed pull surfaces to collections and ops with loan ID and reason, enabling agents to triage and remediate so payments aren't missed. Operations teams report faster handoffs and fewer manual escalations.

Notable Features

Send failure alerts with loan IDs
Extract failure reason from messages
Create remediation tasks for failed pulls