For clinics: capture patient reviews after appointments
For clinics: capture patient reviews after appointments
Complaints officers miss feedback when follow-ups are skipped, leading to unresolved issues and weaker booking visibility. Send personalized review requests soon after appointments to capture feedback.
Overview
Clinics lose patient trust and booking visibility when follow-ups slip through the cracks. This workflow gets personalized review requests out shortly after appointments, capturing concerns before they escalate and protecting your clinic’s reputation.
Notable Features
- Trigger from calendar appointment events
- Send personalized review requests
- Escalate negative feedback to owner