For business owners: prevent missed support ticket closures

Business owners see tickets moved to 'Finalizados' get missed, causing delayed customer updates and open follow-ups. Closure notices post to team chat so agents close workflows promptly.

Overview

Missed ticket closures create extra work and frustrate customers, putting renewals and reputation at risk. This workflow posts clear closure notices to team chat and updates your ticket log, eliminating missed follow-ups and letting agents close downstream workflows promptly.

Notable Features

Send closure summary to chat
Update ticket status in spreadsheet
Notify agents promptly and clearly