For business owners: prevent missed appointment locks after outbound calls

Business owners see outbound call timestamps vary, causing missed appointment locks and follow-up gaps. Standardize call start times and trigger appointment locks so ops staff begin follow-up quickly.

Overview

Missed or inconsistent call timestamps cause appointment locks to be skipped and follow-ups to fall through the cracks. This workflow standardizes call start times and flips appointments to a locked state, ensuring ops staff start follow-up quickly and reducing missed status updates.

Notable Features

Standardize call start timestamps
Trigger appointment locks reliably
Notify ops staff for follow-up