For business owners: never miss reschedule requests from customers

Business owners miss 'Termin verschieben!' messages, leaving bookings unclear. Instant templated replies include booking details so agents start rescheduling quickly.

Overview

Missed 'Termin verschieben!' messages leave customers frustrated and create booking confusion. This workflow ensures every rescheduling request gets an immediate templated confirmation with booking details so agents can begin rescheduling without manual lookups; expect faster response times and zero missed follow-ups.

Notable Features

Trigger on 'Termin verschieben!' messages
Lookup booking by sender phone number
Send templated reply with booking details