For business owners: capture reviews after support resolution

Business owners lose review chances when resolved support chats go unasked, hurting social proof. Ask customers for reviews when agents tag conversations resolved, so public feedback grows.

Overview

Support conversations marked resolved are prime opportunities for public reviews, but business owners often miss them and lose social proof. This workflow ensures every resolved conversation triggers a personalized review invite, turning support wins into visible feedback and protecting your product reputation. Customers report faster review collection and fewer missed follow-ups after deploying similar flows.

Notable Features

Trigger on resolved conversation tags
Personalize review invitations with customer data
Log invites in support and CRM