For adventure operations managers: keep tickets updated with day-of adventure details

Operations managers see DOA entries miss IDs and titles, creating day-of confusion and coordination gaps. Tickets get accurate adventure ID and title so ops staff coordinate without guesswork.

Overview

Missing adventure IDs on tickets creates day-of chaos and extra manual follow-ups for operations managers. This flow keeps ticket records populated with the correct adventure ID and title, enabling clearer handoffs and fewer coordination errors—operations teams report smoother day-of execution.

Notable Features

Update ticket fields with adventure ID
Populate ticket with adventure title
Notify operations when DOA created