Flag missed follow-ups and update record for review

Your submission records often miss follow-up markers, leaving priority cases unreviewed and timelines slipping. You get a clear escalation flag so coordinators can review cases same day.

Overview

Missed follow-ups create friction across your operations and risk SLA breaches; this flow evaluates new submissions and marks only the records that need escalation. The result: coordinators see flagged items and can triage same day, reducing manual checks and response lag.