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Flag failed plans from channel messages and update record

Flag failed plans from channel messages and update record

You miss tenant payment schedule updates when default notices arrive only in a busy support channel and go unrecorded. This flags the schedule and notifies billing so issues are resolved same day.

Flag failed plans from channel messages and update record

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Overview

When failed payments are only flagged inside a busy channel, billing and support miss them and collections slip. This flow turns those messages into updated schedule records so billing and support act within minutes and avoid escalation same day.

Flag failed plans from channel messages and update record