Financial services community managers: route mobile app feedback instantly

Senior community managers miss mobile-related posts, risking customer trust and compliance. Alerts send keyword hits to apps and community teams, so managers can triage and escalate quickly.

Overview

Missed mobile feedback creates real compliance and customer trust risk for financial services communities. This workflow routes keyworded posts to apps and community channels and opens escalation tasks in your tracker, ensuring urgent app feedback reaches product and support for quicker remediation.

Notable Features

Notify apps and community instantly
Filter community posts for keywords
Create escalation alerts for product