Assign new support tickets to developers and notify them via email

Assign new support tickets to developers and notify them via email. When a ticket is created in Freshdesk, run a script to process the data and send an email alert, ensuring faster response times and improved support efficiency.

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Overview

Assign new support tickets to developers and notify them via email. When a ticket is created in Freshdesk, run a script to process the data and send an email alert, ensuring faster response times and improved support efficiency.

Assign new support tickets to developers and notify them via email

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