Facilities services: confirm resident appointments by text
Facilities services: confirm resident appointments by text
Technical safety managers have unconfirmed appointments blocking site access and risking compliance. Text prompts request AM or PM confirmation so operations receive responses and residents cancel without manual calls.
Overview
Unconfirmed resident appointments delay site access and create safety compliance risk for facilities services. Connecting appointment records to SMS confirmation requests gets AM/PM confirmations into operations' hands and removes much of the manual scheduling burden, producing faster response times and fewer missed accesses.
Notable Features
- Send resident confirmation requests instantly
- Route AM/PM replies to operations
- Update appointment status on reply