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Extract entities from interactions and update sheet rows

Extract entities from interactions and update sheet rows

Your spreadsheet rows contain free-text interaction notes without structured entities, slowing routing and reporting. Entities are added to rows so coordinators can act same day.

Extract entities from interactions and update sheet rows

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Overview

When free-text interaction notes pile up in your spreadsheet, routing and reporting stall because records lack structured context. This flow extracts interaction type, people, and countries into the same row so coordinators can route and report the same day.

Extract entities from interactions and update sheet rows