Events procurement: never let add-on requests go untriaged

Marketing ops miss add-on requests, causing fulfillment delays and unhappy clients. Instant alerts route requests to account owners and ops, ensuring assigned owners act before requests age.

Overview

Missed add-on requests create fulfillment bottlenecks and unhappy clients for events teams. This workflow routes every request to the account owner and ops, eliminating manual monitoring so owners act before requests age and follow-ups are never missed.

Notable Features

Send alerts to account owners
Notify ops via Slack and email
Create triage task for owners