Event support specialists: stop parts-order delays and downtime

Support specialist flags parts-needed repairs, causing purchasing to miss orders and risking event cancellations. Alerts include item, cost and job details so purchasing places orders and gear returns.

Overview

Event operations risk cancellations when parts orders slip through. This workflow delivers complete repair and cost details straight to purchasing, eliminating missed orders and getting gear back in service. Customers report faster handoffs and zero missed follow-ups.

Notable Features

Send complete repair details instantly
Alert purchasing with cost breakdown
Attach job, serial and barcode