Escalation engineers: prevent unfilled on-call shifts

Escalation engineers face unfilled primary, secondary or tertiary shifts, causing incident response to stall. Daily roster checks alert coordinators to confirm coverage before incidents escalate.

Overview

Missed on-call shifts lead to stalled incident response and greater outage risk. This workflow runs daily roster checks, alerts escalation engineers and coordinators about empty primary/secondary/tertiary slots, and creates an auditable coverage log so leadership can trust on-call readiness.

Notable Features

Run daily roster health checks
Email escalation coordinators on gaps
Create centralized on-call status log