Ensure support agents send activation codes on purchase
Ensure support agents send activation codes on purchase
Support agents miss 15-hour purchases, leaving customers unable to activate and increasing support tickets. Trigger emails with activation codes on purchase so customers start tutoring immediately.
Overview
Support agents get bogged down when activation codes aren't delivered, leaving customers unable to access paid tutoring. This workflow issues unique codes at purchase and logs activations in your support CRM, reducing manual tickets and getting customers into lessons faster.
Notable Features
- Send unique activation codes instantly
- Personalize onboarding emails per purchase
- Log activations to your support CRM