Ensure project managers get post-appointment patient feedback reliably
Ensure project managers get post-appointment patient feedback reliably
Project managers miss post-visit patient feedback when follow-ups are forgotten, risking unresolved complaints. Scheduled SMS the day after appointments enables quick triage.
Overview
Project managers risk unresolved patient complaints when follow-ups slip. This workflow links appointment data to scheduled SMS sends so patient experience can triage responses the day after visits, leading to faster response times and dramatically fewer missed follow-ups.
Notable Features
- Send scheduled SMS follow-ups
- Flag responses for human review
- Update patient records with status