Ensure case managers send residency requests on schedule

Case managers miss residency authorization requests when reminders fail, delaying urgent appointments and risking client intake. Scheduled weekday emails ensure requests go out reliably.

Overview

Missed residency appointment requests slow approvals and put client intake at risk. This scheduled email workflow guarantees weekday requests reach the external scheduling authority so case managers keep approvals moving without manual reminders. Expect faster response times and fewer missed submissions.

Notable Features

Send weekday appointment request emails
Attach case details to emails
Log outgoing requests for audit