Ensure care coordinators contact every post-quiz patient promptly
Ensure care coordinators contact every post-quiz patient promptly
Care coordinators miss post-quiz patients when record updates fail to trigger outreach, causing missed follow-ups and scheduling gaps. It routes updates into your outreach flow so coordinators start contact promptly.
Overview
Delayed or missed post-quiz outreach leads to gaps in care and frustrated patients. This workflow connects patient record updates to outreach flows and coordinator notifications, ensuring eligible patients get timely follow-up and preventing patients from falling through the cracks.
Notable Features
- Trigger outreach from record updates
- Check pending consultations before send
- Notify care coordinators to schedule follow-up