Engineers: send SMS confirmations when deals are booked

Sales reps miss booking confirmations after deals move to booked, causing payment friction and stalled handoffs. Engineers send SMS confirmations on booked deals, ensuring customers get payment and booking instructions.

Overview

Missed booking confirmations create payment friction and unpredictable operations handoffs. By wiring a deal-stage trigger to SMS and ops notifications, engineering ensures customers receive payment and booking instructions and operations get predictable handoffs; teams report dramatically fewer manual follow-ups.

Notable Features

Send SMS confirmations on booked deals
Notify operations with booking details
Mark CRM records as confirmed