Engineering: Unassign stale 'Call Back' contacts for sales

Sales reps leaving 'Call Back' contacts assigned let prospects sit untouched and deals stall. Unassign those contacts after three days so managers can reassign and rescue unattended leads.

Overview

Stale 'Call Back' ownership leaves qualified leads unattended and causes deals to stall. This workflow unassigns contacts after three days and alerts managers so engineering and sales leaders get faster follow-ups, zero missed handoffs, and clearer pipeline ownership.

Notable Features

Unassign contacts after three-day delay
Notify managers for quick reassignment
Log ownership changes to CRM