Engineering: route canceled clinic appointments to internal calendars
Engineering: route canceled clinic appointments to internal calendars
Operations coordinators lose freed slots when cancellations don't reach internal calendars, causing double-bookings. It forwards cancellations to calendar and intake so schedulers can reallocate slots.
Overview
Clinic operations face scheduling chaos when cancellations don't propagate. This workflow guarantees cancellations flow into the calendar and intake systems, eliminating double-bookings and enabling schedulers to reallocate slots quickly while engineers maintain a low-touch, reliable pipeline.
Notable Features
- Route cancellations to intake system
- Update clinic calendar and records
- Notify schedulers and free slots