Engineering: Post daily NPS summary to ops channel

Engineering can't spot NPS drops, leaving response and send-rate declines unnoticed by ops. Daily summaries post to your ops channel, so teams see month-over-month NPS and act faster.

Overview

Engineering risk blindness when NPS shifts go unnoticed, leaving response and send-rate declines untracked. This flow turns raw survey rows into a daily, month-over-month NPS digest in your ops channel, surfacing downward trends so teams can act faster. It removes manual calculation work and delivers consistent daily visibility for operations and customer-facing staff.

Notable Features

Post daily NPS summary to channel
Compare current and previous month
Flag NPS declines and response drops