Engineering on-call: keep on-duty records updated and visible

Engineers miss on-duty chat posts, creating delayed incident response and handoff confusion. This captures on-duty notices into one locations record so on-call engineers see accurate duty status.

Engineering on-call: keep on-duty records updated and visible

Overview

Missed on-duty updates cause delayed incident response and unclear ownership for engineering ops. Centralizing chat 'on duty' notices into a single locations record creates an authoritative on-call roster, eliminating manual coordination and helping response times drop dramatically.

Notable Features

  • Capture on-duty posts from chat
  • Extract XO name and notice
  • Update central locations record

Engineering on-call: keep on-duty records updated and visible