Engineering: keep SMS blacklist updated from unsubscribe webhooks

Engineers handling marketing SMS miss unsubscribe webhooks, risking messages to opted-out numbers and compliance. It adds unsubscribes to your suppression list to block opted-out numbers.

Overview

Missed unsubscribe webhooks put marketing at risk of messaging opted-out contacts and regulatory exposure. This workflow ensures every unsubscribe is recorded in your suppression list and prevents marketing from contacting opted-out numbers. Engineering reduces manual blacklist work while marketing maintains compliance with fewer errors.

Notable Features

Add unsubscribed phone numbers
Prevent messaging to opted-out numbers
Notify marketing and compliance