Engineering: keep sales lead statuses accurate and auditable

Sales reps changing lead stages manually cause inconsistent records and reporting gaps. Engineers write status changes to the central leads database and history so reps and ops have accurate pipelines.

Overview

Lead status discrepancies create reporting gaps and stalled handoffs between sales and ops. This workflow ensures every status change and history entry lands in the central leads database, giving you an auditable pipeline and eliminating manual reconciliation.

Notable Features

Record status history entries in database
Update central lead records on change
Notify ops and reps on changes