Engineering: Keep customer emails tagged with order aliases
Engineering: Keep customer emails tagged with order aliases
Engineers lose order context when paid orders don't tag emails, causing contact mismatches. This adds an order alias to customer emails on paid orders, ensuring accurate contact history for investigations.
Overview
Untracked paid orders create noisy customer records that slow investigation and segmentation. Appending an order-specific alias to customer emails turns contact records into reliable audit trails, enabling faster investigation and cleaner segmentation for engineering and ops.
Notable Features
- Append order alias to emails
- Update customer records with alias
- Tag records for investigation