Engineering: keep CRM payment status aligned with subscriptions

Engineering sees subscription changes not reflected in CRM, causing billing and provisioning delays and manual reconciliation. This flow updates contact payment status when subscriptions change so finance and ops act on accurate records.

Engineering: keep CRM payment status aligned with subscriptions

Overview

Subscription updates that don't appear in the CRM cause billing mismatches and stalled provisioning across engineering and finance. This flow mirrors subscription events into contact payment status so finance and ops work from accurate records, reducing manual reconciliation and speeding handoffs.

Notable Features

  • Update CRM contact payment flags
  • Trigger on subscription status change
  • Log changes to billing audit trail

Engineering: keep CRM payment status aligned with subscriptions