Engineering: issue refunds for short trial cancellations

Engineering sees new plan signups that create manual refund work and audit gaps when customers cancel inside a short refund window. It issues refunds for qualifying cancellations.

Overview

Refund delays create audit gaps and customer friction that increase compliance risk for finance. This workflow detects qualifying subscriptions and issues refunds when cancellations meet policy, preserving audit trails and removing manual refund work from engineering and finance.

Notable Features

Detect eligible plan subscriptions
Issue refunds for qualifying cancellations
Log refunds with audit metadata