Engineering: deliver certificate emails to newly certified learners

Engineers miss certificate emails from course webhooks, leaving learners without proof and creating support friction. Webhook-triggered emails deliver a personalized certificate link so learners access completion proof fast.

Overview

Engineers end up triaging missed certificate sends while learners wait for proof and open support tickets. This flow sends personalized certificate emails whenever a certification event arrives, removing manual follow-up and giving learners immediate access to completion records.

Notable Features

Send personalized certificate emails
Include secure shareable certificate link
Record completions to your spreadsheet