Engineering: Alert ops when claims show duplicate check numbers

Engineering sees claim check-number duplicates causing reconciliation errors and misallocated payments. Alerts post duplicates to the claims ops channel so agents correct records before reconciliation.

Overview

Duplicate claim check numbers create reconciliation headaches and misallocated payments, exposing engineering and finance to audit friction. This workflow routes suspected duplicates to the claims ops channel with check numbers and links so agents fix primary/duplicate records before reconciliation, preventing payment misattribution and simplifying audits.

Notable Features

Route duplicate claim alerts to ops
Flag primary and duplicate relationships
Attach check number and claim link