Engineering: Alert on failed invoice imports for recovery

Engineers miss failed invoice imports from email, leaving attachments unrecovered and halting finance processing. Instant alerts send failures to integration and finance for manual recovery.

Overview

Missed failed imports force engineers and accountants to hunt for original emails, risking stalled finance processing. This workflow routes failures to integration and finance, posts attachments and context, and opens an incident so staff recover originals and resume processing. Customers report faster interventions and fewer lost attachments.

Notable Features

Notify integration and finance instantly
Include original email and attachments
Create incident with error context