Enable project managers to capture renter CSAT issues
Enable project managers to capture renter CSAT issues
Project managers miss subpar renter feedback when long comments and low ratings get buried. It captures detailed CSAT and sends low-rated, long comments to your feedback aggregator for triage.
Overview
Project managers risk recurring resident issues when low-rated feedback slips through. This flow centralizes CSAT submissions, flags long, low-rated comments for triage, and ensures urgent problems are prioritized so remediation happens faster.
Notable Features
- Capture low-rated, long comments
- Send feedback to aggregator
- Flag urgent items for triage