Enable project managers to capture inbound calls as tickets

Project managers miss inbound call details in webhooks, causing follow-ups to fail. Create CRM tickets with call summaries, caller numbers and priority so support agents start follow-up promptly.

Overview

Missed call follow-ups create escalations and unhappy customers. This workflow ensures every inbound call becomes a CRM ticket with summary, caller number and priority, turning ad-hoc calls into trackable support work. Support teams report faster response times and clearer handoffs.

Notable Features

Create CRM tickets from calls
Capture caller numbers and summaries
Flag high-priority calls for follow-up