Enable on-call engineers to resolve stuck orders faster

On-call engineers miss channel alerts about non-reconciled transactions, letting stuck orders impact customers. Alerts go to the on-call notifier so responders act before customers are affected.

Overview

Missed transaction alerts let stuck orders become customer-impacting incidents. Routing channel alerts into your on-call notification layer gets engineers triaging reconciliation problems right away and eliminates manual handoffs. Teams report faster investigation and fewer customer-impacting incidents.

Notable Features

Route channel alerts to on-call
Create incident tickets for responders
Attach message context and links