Enable night routing for operations and on-call staff
Enable night routing for operations and on-call staff
Operations coordinators miss switching to night mode, causing overnight calls to route incorrectly and alerts to go unhandled. A scheduled evening trigger flips night workflows so on-call staff get correct routing and alerts.
Overview
Operations risk missed overnight routing when night workflows aren’t engaged. This workflow schedules nightly toggles so call routing and notifications switch to on-call protocols, eliminating missed follow-ups and ensuring overnight incidents are handled.
Notable Features
- Enable nightly call routing
- Activate on-call notification flows
- Toggle multiple workflows at once