Enable IT business analysts to investigate red flags

Business analysts in IT track Red Flag Indicator records that point to adoption drops and risk renewal. It alerts account owners and customer success so they can investigate and coordinate remedies.

Overview

Adoption drops that sit unnoticed create renewal risk and blind spots for business analysts. This workflow routes Red Flag Indicator alerts straight to account owners and customer success, enabling fast investigation and coordinated remediation so response times drop and follow-ups aren't missed.

Notable Features

Notify account owners and customer success
Flag adoption drops for review
Create searchable red flag summary